We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team—our core values being leadership, integrity, team work, and accountability. As a business, we highlight customer focus. Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.
- Receives and processes customer purchase orders.
- Enters orders received via telephone or on a provided tablet.
- Enters electronic, paper and manual orders online.
- Verifies & confirms customer orders and delivery expectations.
- Quotes prices according to uniform pricing strategy and current market pricing.
- Tracks order exceptions and maintains as needed.
- Sales with preferred customers.
- Direct customer service with new and current customers.
- Seeks good communication and cooperation within Signature's organization.
- Coordinates all routine aspects of customer orders, requests, and inquiries.
- Identifies and uses internal resources as needed to complete tasks.
- Supports team goals.
- Is receptive / flexible / adaptable to change.
- Understands, generally, about competitors and their services.